Angel Rocks ships worldwide – we use UPS. Charges for shipping vary according to destination country. The charges are displayed on our website when you specify your delivery address during the checkout process. Any queries please contact our customer care team on firstname.lastname@example.org
INTERNATIONAL DELIVERIES ONLY
Please note that all shipments outside the EU may be subject to Import Duty / Tax / VAT which are levied once a shipment reaches your country.
As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be paid by the recipient of the parcel. Such charges are not included in the purchase price of Angel Rocks products. We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.
When ordering from Angel Rocks you agree to pay any Import Duty / Tax / VAT which may be imposed by your country’s government. If you refuse to pay any Import Duty / Tax / VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government.
We are not able to offer a refund for returned goods which are returned because the customer wishes to avoid paying any customs duties imposed.
Customs policies vary widely from country to country and customs duties are not always applied. Each country has its own rules for determining whether Import Duty / Tax / VAT will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country’s customs rules, it is possible that your parcel will fall below that threshold level.
Therefore, we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.
We cannot guarantee that items will not be subject to random checks and cause associated delays and charges. Angel Rocks is not responsible for any delays caused by destination customs clearance processes.
All Orders and Returns are insured by Angel Rocks for loss or theft in transit up to the point of receipt. Please note that if you choose to use your own returns service, insurance of the parcel becomes your responsibility.
SHIPPING TO THE RUSSIAN FEDERATION
Due to Russian Customs restrictions, we are able to ship only to a Business/Commercial address.